Business Etiquette
- Making introductions and appropriate greetings
- Being able to initiate and maintain conversations
- Respecting the customs of other team members
- Being able to express appropriate feedback
- Knowing appropriate dining rules and protocol
- Extending courtesy to others
- Knowing how to behave in challenging situations.
Personal Behavior and Communication
You should know that your personal behavior sends an impactful message about your professional image.
- Posture
- Facial gestures and expression
- Neatness
- Listening capacity
- Punctuality
- Speaking correctly and listening effectively.
- Appropriate communications (verbally and non-verbally)
The Importance and the influence of a Professional Image
The importance and the influence of a professional image should never be underestimated. The image you are projecting may not compensate poor performance, but it could give you a competitive edge during an interview for your future career, for example.
Employers often decide, well in advance, whether a candidate will fit in with their organization or not based on their first impression.
This statement reflects the importance of a professional image in the business world.
